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Decision Support

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If we had better advice, we would make better decisions!

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Are you using your data to attain competitive advantage?

Does IT strategy see eye-to-eye with the overall business strategy?

How do you overcome the productivity decline that accompanies major change?

Does your company have a common understanding of what its data means?

In your company mission critical decisions are being made every hour. Gathering the "+ "culmination of those decisions on a regular basis, learning from the results and teaching others these high "+ "value \"lessons learned\" builds your real corporate knowledge.

This knowledge quickly transforms to financial value as bottom line results are improved "+ "through repeated targeted success.

A Transportation Example
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A Medical Example

Taking the steps from manual systems, to automated systems, and eventually to information "+ "based decision support systems are large steps. Leadership needs to validate the changes with solid financial "+ "analysis while reaching into the soft sided “gut check” world of intuitive judgment.

Intertiviti understands the demands and challenges related to managing the IT side of "+ "the business while optimizing the return on your technology investment.

Intertiviti provides decision support systems from development of interactive, flexible "+ "and adaptable computer-based information system. Our easy-to-use interfaces - dashboards and reports - supports "+ "the solution of a non-structured management problem using the auto captured enterprise data collected within the "+ "quality metric business improvement activities.

A Medical dashboard

A detailed user drill down of a dashboard query

Tools that aid better decision-making are critical to the process. Using the power of "+ "computer based decision analysis provides greater confidence and statistical based reliability to key complex activities.

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Re-engineering Your Business Process

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What works today, may not work tomorrow.

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How do I know when my operations need attention before my I see the monthly numbers?

Am I really providing value-added services to my customers?

Why have my past attempts to \"reengineering\" failed to deliver results?

Do our business process support our strategy?

Can I leverage my business for growth?

Business and market strategies are continuously changing. If companies are to "+ "thrive in this competitive environment, they must have an adaptive attitude by steering their "+ "organizations toward change and focusing full ahead on things that produce measurable results. "+ "Obtaining and maintaining business process excellence is a strategic competitive advantage for all "+ "companies.

Intertiviti works tirelessly with our clients to achieve this sustainable advantage "+ "by streamlining work and management activities to improve:

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Business Results

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Customer Satisfaction

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Management Information

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Operational Controls

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Intertiviti provides customized solutions to meet the challenges of "+ "each individual company. We are not only here to help you tackle your current challenges, "+ "but also to guide you in reaching your future goals. Intertiviti is the cornerstone to "+ "successfully re-engineering your business process."+ "

Our Business Process Management Services include:

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Process-based Cost Analysis

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Process Management and Measurement (Scorecards)

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Process Improvement (Diagnostics, Design and Implementation)

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Business Case Development

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Process Modeling/Simulation

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Risk Assessment

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Change Management Focused Training

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Enterprise Data Collection

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Intertiviti does not believe in the one solution fits all methodology.

Transferring from a highly manual, labor intensive process to an automated, cost saving "+ "structure requires close interaction with Customer groups. Stakeholders are more than senior management and "+ "ownership today. Employees need to be recruited, engaged and take ownership for changing the operational processes.

Collecting and retaining key operational data categories makes for superior performance measurement, "+ "decision support and organization modifications.

Data is an Enterprise's Gold

We listen to the needs of our clients and focus on a solution that will produce a positive bottom "+ "line. We not only look for ways to reduce cost in daily operations, but we evaluate and recommend other revenue "+ "generating opportunities that our solutions can provide. We help you in all aspects of assessing, acquiring or optimizing "+ "your enterprise technology.

We work diligently to stay on top of the most current applications available, their compelling "+ "advantages to our customers and their cost reduction potential. Total cost of ownership and Return on Investment "+ "analysis are fundamental components of our review process. Identifying key performance benchmarks, creating easy to "+ "use, reliable methods of continuously measuring these benchmarks and making this data available for evaluation is "+ "critical. Matching the performance benefits with today’s leading hardware and software products becomes a significant "+ "process improvement step.

Intertiviti has extensive experience with today’s leading automatic data capture and data processing "+ "hardware and software. Our rates for development, technical, and process improvement services are very compelling "+ "when compared to the professional services groups of software and hardware manufacturers.

Intertiviti has extensive practical experience with:

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Researching

Personnel Interviewing

Data Mining

Questionnaire Surveys

Best of Breed

Root Cause Analysis

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WEB

ASP.net

C#

VB

HTML

CSS

PHP

JAVA

Javascript

Ajax

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Software

Decision Support Dashboards

Dundas Visualization

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Crystal Reports

Database

Oracle

SQL Server

GIS

Windows Mobile

Pocket PC 2000 & 2002

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Mobile 2003 & 2003 SE

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Mobile 5.0

ActiveSync

3.x & 4.x

TCP-IP networking

All Windows clients

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MobileFrame

Ekahau platforms

Client

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Middleware

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Server components

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Ekahau Site Survey Software

Rhode & Schwarz Spectrum Analyzer software test
instrument

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Hardware

Automatic Vehicle Location
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Communications

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Cellular

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Satellite

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802.11 Wi-Fi

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GPS

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WAAS

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DGPS

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Telemetry

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Text

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Weight

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Discrete Sensors

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Active and Passive RFID
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Active and Passive RFID tags

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EPC Gen 1 & 2

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Readers / Interrogators

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Bar Code systems

1D

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2D

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Quality Metrics

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If you can’t measure it, then it may not be real.
In today’s business environment \"surviving\" is a testament to your business capabilities. "+ "Thriving and growing comes as the reward to those willing to develop, implement, and maintain a highly effective "+ "quality management system.
Quality improvement is a definite goal many companies strive to obtain, but the term \"improvement\" involves "+ "a continuous cycle of redefining your business process.

We at Intertiviti can tell you that we’ve had over 60 years of professional experience, but the only thing that "+ "matters is how we have serviced you. Quality Metrics is not something we simply sell, it is a tool we believe in and we "+ "too, apply these same practices into our organization for quality improvement. By integrating people, policies, procedures, "+ "and systems, Intertiviti produces a quality culture that transforms business challenges into competitive advantages."+ "
Our quality toolbox includes Six Sigma, Lean and Total Quality Management (TQM) practices. These tools are "+ "indispensable when developing the staircase to quality policy and procedures.
Six Sigma
Six Sigma is one the latest and greatest quality management tool available today. Companies who have integrated "+ "this practice into their organization have seen many positive results. Customer satisfaction is enhanced when variation is "+ "reduced and quality is increased.
Six Sigma focuses on the need for continuous improvement within an organization. Intertiviti looks to the root of "+ "the problem before developing real solutions so projects are delivered on time and on budget.
Lean
Similar to Six Sigma, Lean emphasizes improved customer value through reduction in variation. There are many "+ "principles to the Lean methodology, but ultimately Lean focuses on defining value, seamlessly process flow, and elimination "+ "of waste. By evaluating an organization’s flow, we are able to pinpoint wastes in areas of discontinuity. When waste has "+ "been eliminated, better products or services can be provided.
Intertiviti works side by side with organizations to setup proper operational control points. We help companies "+ "improve business processes by analyzing source of cause, selecting optimal solution, and evaluating feedback. We take a holistic "+ "approach to meeting quality requirements while achieving operational excellence.
We work step by step with you to ensure that our solution is providing improvement to your bottom-line. Intertiviti’s "+ "improvement program is comprised of six major elements - all of vital importance to achieving an effective system.
Our Lean System Solution will:
"+ " Improve Work Processes "+ " Shorten cycle time "+ " Eliminate non-value-added items "+ "
Total Quality Management System
Many companies are in the process of reengineering their quality strategy and procedures in order to stay competitive. "+ "Total Quality Management (TQM) System involves continually increasing customer satisfaction while lowering costs. This requires "+ "all member participation in order for long-term success.
A TQM System is expected to:
"+ " Simplify work process to be repeatable and measurable "+ " Reduce non-value-added activities "+ " Reduce the cycle time required to handle and resolve quality issues "+ " Reduce reoccurrence of quality issues "+ "
Intertiviti provides a structured flowchart on how to achieve product and process quality while reducing costs.

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Strategic Results

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Data Collection

Data is the critical component that empowers every business decision – like blood. Based on the metrics that will be used to gauge process performance, data will be collected at various pass gates through the most practical and efficient method: manual data entry, bar code, RFID.

Comparison and Analysis

Intertiviti engages your team to ask the right questions which support the chosen quality measuring program. Questions include: baseline process performance, data mining and trending to tract the impacts of process optimization measures over time, comparison to industry standards and validation of root cause analysis.

Interpretation and Analysis

Correct interpretation of metrics enables management to undertake the measures that are fit for purpose. Industry trends, metrics and performance are made available for comparison. Interpretation options are outlined based on quantitative targets adopted by the company.

Process Optimization

Track the impact and results of decisions. Executives can annotate flag conditions with interpretations and planned corrective actions. The corrective action database serves as a knowledge management system to train other team members on decision making. It also tracks the impact of process changes and has a roll back method. You also track the effect of process optimization measures through KPI’s.

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Under Construction

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*Some excellent reference articles worth reading.

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September 2009

BI on a Budget

"+ "\"You don't need new analytic tools to gain insight into your business. Here's how to make the most of what you've got.\""+ "

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June 2008

By the Numbers

"+ "\"In their never-ending quest to drive shareholder value, CFOs have a bevy of favorite performance gauges to point them in the right direction. But do popular metrics such as return on equity (ROE) and return on net assets (RONA) truly focus CFOs on the correct strategies for boosting a company's value?\""+ "

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September 2007

5 BI Potholes to Bypass

"+ "\"Business Intelligence might be maturing technology, but it's far from hassle-free. Tedious technology issues, including the need for comprehensive data cleansing and integrating incompatible computer systems, are still a big part of nearly all BI projects.\""+ "

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Setember 2007

BI's Power Couple

"+ "\"The marriage of business intelligence and text analytics is starting to have a profound impact on companies in several industries, including health care, insurance, and finance, which are just waking up to the benefits of trying structured BI data to unstructured text.\""+ "

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November 2006

Exploring the Depths of Data

"+ "\"What exactly is business intelligence? The lofty term, in corporate vernacular, refers to tools an organization uses to gain greater visibility into its operations, markets and competition. But it's become more than just a fancy reporting tool.\""+ "

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November 2006

Working Smarter Using Business Intelligence Tools

"+ "\"As business intelligence tools become sharper and more readily available, a new wave of workers—from sales to logistics can analyze business trends faster and make better decisions.\""+ "

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*Some excellent reference articles worth reading.

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September 2009

For better, for worse

"+ "\"Do not abandon performance management when times are tough, syas Gary Cookins. Instead, reevaluate your objectives and adjust.\""+ "

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May 2008

Getting Lean and Going Green

"+ "\"Self-improvement can be a daunting task - both for individuals and for business enterprises. Some warehouse and DCs want to streamline their processes; others may have a mandate to reduce their environmental impact. Fortunately, lean and green solutions abound for every type of facility\""+ "

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November 2006

Integrating Effective Tools

"+ "\"Management tools such as activity-based costing and the balanced scorecard work well in isolation, but bringing these tools together offer even more benefits to cutting-edge organizations.\""+ "

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September 2006

Tools for Managing Your Business Process

"+ "\"Operational processes hold the key to realizing corporate goals. If a company gets these processes right, the effectiveness of their organization can be raised to a new level.\""+ "

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July 2006

Alignment: Do your processes really line up?

"+ "\"When a manufacturer wanted to implement a new ERP system, it turned out that to get value from it, they needed to retool their processes. Companies can gain a significant strategic advantage by reexamining their processes and taking integration deep into their organization.\""+ "

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*Some excellent reference articles worth reading.

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September 2009

The Internet of Things Handbook

"+ "\"The use of monitoring technology to track objects, appliances, animals, and yes, even sometimes people is a fact of business for many companies.\""+ "

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April 2008

The New RFID Value Proposition

"+ "\"The Supply Chain And RFID Adoption: RFID continues to gain traction in the supply chain, but its biggest impact is still on the horizon.\""+ "

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November 2006

Purchasing RFID

"+ "\"In the first two parts of this article, we looked at some areas where radio frequency identification (RFID) technology can be applied, including logistics, travel and the retail space. The third and concluding part here captures some other instances and insights for effective use of this technology.\""+ "

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November 2006

Emerging Signs of an RFID Payoff

"+ "\"The decision about whether to go with RFID is one that many companies may have to make eventually. RFID tagging requires a significant investment of time and resources, and is a technology full of promises.\""+ "

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November 2006

San Jose Police Department Selects New Intermec CN3 Rugged Mobile Computers for Patrol Officers

"+ "\"Microchip radio technology that has been used to identify lost dogs, start cars remotely and keep track of livestock is moving rapidly into the mainstream marketplace.\""+ "

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February 2006

RFID in Healthcare: Poised For Growth

"+ "\"Growing numbers of healthcare executives are realizing that RFID can also help make the lives of patients better while boosting business value. From ensuring that patients get the right medications to tracking pharmaceutical inventories and high-value equipment and quickly finding tissue samples and other specimens, RFID is poised to play an increasingly important role in healthcare.\""+ "

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*Some excellent reference articles worth reading.

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June 2007

Continuous Process Can Be Lean

"+ "\"Although developed for use in producing discrete parts, lean manufacturing and six sigma can also be applied to continuous-process manufacturing.\""+ "

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October 2001

Calculating Return: A Strategic Measure of IT Value

"+ "\"Exercise: Balanced Scorecard. Translating objectives into measures is often one of the most difficult parts of managing IT's role in a project.\""+ "

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April 1999

How Do You Measure Success?

"+ "\"Quality metrics not only provide answers; they also show the way to process improvement.\""+ "

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